Legal Aid Western Australia will use the OpenText Extended ECM platform to modernize its workflow. They have already migrated over 15 million legal documents to the OpenText platform and have allowed access to around 400 lawyers and supporting staff working across 10 locations.
The OpenText Extended ECM platform would integrate content services with other lead business applications to improve information flow and processes and extend governance across the organization. It would also enable lawyers and staff to meet the requirements of their clients better.
With built-in compliance, the platform would give the government agency better access, control, and use of their information, and the readily available information would improve their services. According to Legal Aid WA, Director of Business Services Lee Baker, the digital transformation of Legal Aid’s processes will allow for better information management and enhanced collaboration.
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