The New York City Police Department (NYPD) formed a partnership with Esper, a SaaS platform for policy making, to move all of the Department’s policy making activities into the cloud with Esper’s purpose-built SaaS platform.
NYPD maintains a procedural manual in excess of 3,000 pages that requires constant updating. The NYPD was looking at innovative, new ways to digitize, automate and track these critical processes and chose Esper to execute on this vision.
NYPD’s partnership with Esper allows them to build and maintain modern, transparent and equitable policies for our more than 50,000 employees to better serve the people of this City.
The NYPD had a multi-pronged agenda. First, they needed a centralized platform to draft and review policy and route it through the approval and clearance process. Second, they needed to publish these new and updated policies to their 50,000+ employees and track the reading of and compliance with those policies. Finally, the Department’s goal is to achieve Commission on Accreditation for Law Enforcement Agencies (CALEA) accreditation by building and maintaining modern, transparent and equitable policies for their employees.
Scheduled to launch in Q3 of this year, the NYPD will have a full suite of workflow and policy management tools at their disposal. This will allow the Department to achieve all of their set agenda, tackle their immediate needs and give them a scalable and responsive platform to automate additional critical processes.
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