GaaP

The federal IT dashboard has officially relaunched after an overhaul intended to modernize the site, which dates back to 2009.

The widening gap between the government and the citizens needs to be addressed through technology. The key aspect to citizen engagement is to create multiple channels that convey ease of use. The options are endless for the digital inclusion program and hence could not be ignored at all costs.

Developing nations like India are on their way to realizing smart cities. With newer technology enablers like 5G and IoT (Internet of Things) on their way to realization, the dream for a ‘government as a platform” is not far from reality.

Just like digital platforms originated to take full advantage of the potential of the world wide web and the internet, government service platforms will allow more and more people to engage with their governments, increase transparency, promote e-governance and engage more and more people in policy making.