Artificial intelligence (AI) and robotic process automation (RPA) were once viewed as technologies that would replace white collar jobs. But as experts agreed during an SS&C Blue Prism Canada webinar, this is now far from the truth: as well as helping to save time, money and resources, they also free up public sector employees to focus on creative thinking, which in turn boosts job satisfaction
Services are crucial in building perceptions about the public sector. Citizens expect highly transparent, accessible, and responsive services from government agencies. Adopting a citizen-centric approach enables leaders in government agencies to comprehend the needs of citizens better.
Governments across the world are increasingly turning to private sector for meeting developmental goals. They are looking towards G2B partnerships for financing and provision of public infrastructure and services.
Finding the perfect fit among the potential candidates is always a challenge. As with every technological advancement that came to support the remote work culture, the automation of the recruitment process has also gone a long way, helping the HR department sort and weed out chores of applicants from a list that is endless and focus on whom they need. Here, the author speaks on automation trends in recruitment and the need to implement them in the public sector.
What does an average citizen want from their government? Security from threats? Economic development and prosperity? Better infrastructure? Better quality of life? Opportunities in career? Better public service? The answer is all-of-the above and then some more.
Artificial Intelligence (AI) integration into systems in the Public Sector is transformative in nature in spite of the challenges perceived. Quick and Informed decision making, automation of repetitive tasks, analytics of high volume and complex data are some benefits associated with adoption of Artificial Intelligence.