public utility services

USPS is now required under the Postal Service Reform Act to create a dashboard that tracks on-time delivery data nationwide.

For public-facing digital services to be equitable, the agency said, the process in building them has to be equitable as well.

The use of the digital IC and other Singpass features will negate the need for businesses to photograph people's identity documents for their records.

Services are crucial in building perceptions about the public sector. Citizens expect highly transparent, accessible, and responsive services from government agencies. Adopting a citizen-centric approach enables leaders in government agencies to comprehend the needs of citizens better.

Countries have created knowledge hubs to address specific development issues in various areas, ranging from climate change, disaster risk management and post-conflict development.